Terms of service
ARTICLE 1 – PARTIES
This Distance Sales Agreement ("Agreement") has been electronically executed in accordance with the Regulation on Distance Contracts between Bulderi Company ("Company"), located at Yakuplu, Hürriyet Blv Skyport Residence, 34520 Beylikdüzü/Istanbul, and the person who purchases the Company's products and services via the website ("Customer" or "Consumer").
The Company and the Customer shall individually be referred to as "Party" and collectively as "Parties."
By purchasing products and services from the Company, the Customer acknowledges that they have read, fully understood, and accepted all the terms of this Agreement. Similarly, the Company declares and undertakes the following to the Customer. Therefore, the Customer guarantees the accuracy of the information provided when purchasing services.
ARTICLE 2 – FORMATION OF THE AGREEMENT
THE CUSTOMER ACCEPTS THAT THEY HAVE READ, UNDERSTOOD, AND ARE AWARE OF THEIR RIGHTS AND OBLIGATIONS UNDER THE AGREEMENT. THE PARTIES AGREE THAT THERE IS NO DISPROPORTION BETWEEN THE MUTUAL OBLIGATIONS ESTABLISHED BY THE AGREEMENT, AND THAT THESE OBLIGATIONS ARE SUITABLE FOR THE NATURE OF THE BUSINESS. THE CUSTOMER ACCEPTS THAT THEY HAVE REACHED A FULL CONVICTION THAT THE TRANSACTIONS WITHIN THE SCOPE OF THE AGREEMENT ARE IN THEIR BEST INTEREST AND WILL FOLLOW ALL TERMS WITH THEIR FREE WILL, WITHOUT ANY DIFFICULTY OR PRESSURE, AND DELIBERATELY. THE PARTIES ACKNOWLEDGE THAT THE TERMS OF THE AGREEMENT DO NOT CONSTITUTE UNFAIR CONDITIONS AND DO NOT CREATE ANY INEQUALITY OF INTERESTS. THESE AGREEMENT TERMS DO NOT CONTAIN UNFAIR CONDITIONS AS PER THE REGULATION ON UNFAIR TERMS IN CONSUMER CONTRACTS. THE TERMS ARE WRITTEN IN A MANNER CONSISTENT WITH THE PRINCIPLES OF GOOD FAITH AND HONESTY AND COMPLY WITH THE LEGISLATION ON CONSUMER PROTECTION. THESE TERMS WERE ALSO PREPARED TAKING INTO ACCOUNT THE PROVISIONS OF THE TURKISH CODE OF OBLIGATIONS. THE CUSTOMER HAS REVIEWED THE BINDINGNESS AND CONTENT CONTROL ENVISAGED IN ARTICLE 21 OF THE TURKISH CODE OF OBLIGATIONS. NONE OF THE TERMS IN THIS AGREEMENT ARE FOREIGN TO ITS NATURE OR CHARACTERIZED AS UNUSUAL TERMS. THE TERMS ARE CLEARLY WRITTEN AND DO NOT EXPRESS MULTIPLE MEANINGS.
ARTICLE 3 – SUBJECT
The subject of this Agreement is to determine the rights and obligations of the Parties regarding the service ("Service") provided to the Customer for obtaining information about the Company's products and services through the Company's website ("Platform") for the purpose of online product sales, in accordance with the Law on the Protection of Consumers No. 6502, related regulations, and other relevant legal provisions.
ARTICLE 4 – COMPANY INFORMATION
- Trade Name: Bulderi
- Phone Number: +90 850 308 96 25
- Email: info@bulderi.com.tr
- Address: Yakuplu Mah. Hürriyet Bul. Skyport Residence No: 151, Beylikduzu/Istanbul, Turkey
ARTICLE 5 – CUSTOMER (CONSUMER) INFORMATION
- Full Name: [Customer Full Name]
- Address: [Customer Address]
- Phone: [Customer Phone Number]
- Email: [Customer Email Address]
ARTICLE 6 – INFORMATION REGARDING THE SERVICE
The date of the Agreement, the type of Service, the realization date, the sale price, the payment method, and other relevant details are as follows:
- Agreement Date: [Order Creation Date]
- Type of Service: Sale of products by the Company through the Platform
- Product Delivery Date: [Shipment Delivery Date]
- Delivery Charges: [Total Shipping Fees]
- Product Name: [Name of Products in the Order]
- Quantity: [Number of Products in the Order]
- Amount (Including Taxes): [Order Amount]
- Payment Method: [Order Payment Method]
ARTICLE 7 – RIGHT OF WITHDRAWAL
The Company’s methods for resolving complaints: Complaints regarding the service subject to the Agreement can be made through the contact details provided above.
For consumers entitled to withdrawal under the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts:
According to the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, the consumer buyer has the right to withdraw from the contract without giving any reason and without paying a penalty within 7 (fourteen) days from the date of receipt of the goods in contracts regarding the sale of goods. The notification of the withdrawal right must be made in writing or via a durable medium addressed to the seller within this period.
However, the consumer buyer’s right of withdrawal does not apply to:
(i) goods prepared according to the consumer’s requests or personal needs;
(ii) goods that may quickly perish or whose expiration date may expire;
(iii) goods that have been opened after delivery and cannot be returned due to health and hygiene concerns;
(iv) goods that are mixed with other products after delivery and cannot be separated due to their nature;
(v) goods provided in physical media, such as books, digital content, and computer supplies, whose protective elements (e.g., packaging, tape, seal) have been opened after delivery;
(vi) periodicals, such as newspapers and magazines, except those provided under a subscription agreement;
(vii) services related to accommodation, goods transportation, car rental, catering, and leisure activities, if the services are scheduled for a specific date or period;
(viii) services performed instantly in electronic form or intangible goods delivered immediately to the consumer;
(ix) services that began with the consumer's consent before the end of the withdrawal period;
(x) goods or services whose price depends on fluctuations in financial markets and beyond the seller's control.
In the event that the consumer buyer has the right to withdraw and exercises this right, the seller is obliged to return the total amount received and any valuable documents or similar items that impose a financial obligation on the consumer within 14 (fourteen) days at the latest from the date the withdrawal notification is received, without any cost to the consumer.
In the case of returns for discounted products, if the return causes the discount to be invalidated, the remaining products will be evaluated at the seasonal price, and the remaining amount will be refunded.
Following the approval of the return, an expense receipt will be issued in the buyer's name for accounting reconciliation. By filling out the return request form on ontrailstore.com, the buyer approves the expense receipt that will be issued.
If applicable, the address and electronic contact information where the withdrawal notice should be made:
- Authorized Person: Cafer Merdane
- Address: Yakuplu, Hürriyet Blv Skyport Residence No:1 - D: 151, 34520 Beylikdüzü/Istanbul
- Email: info@bulderi.com.tr
ARTICLE 8 – RIGHTS AND OBLIGATIONS OF THE CUSTOMER
(Details similar to the Turkish version regarding the customer's responsibilities and company responsibilities related to the delivery and use of the product)
ARTICLE 9 – REFUND POLICY
(Conditions where refund is applicable are detailed.)
ARTICLE 10 – CANCELLATION AND RETURN CONDITIONS
The cancellation and return conditions comply with the provisions of the Regulation on Distance Contracts. Return and cancellation requests are accepted only if all of the following conditions are met.
(Additional details provided for various cases.)
ARTICLE 11 – WARRANTY AND SERVICE
Details about product warranties, service conditions, and post-warranty service.
ARTICLE 12 – INFORMATION SECURITY AND PRIVACY POLICY
Details about the company's commitments to data privacy, how customer information will be handled, and the security measures taken.
ARTICLE 13 – APPLICABLE LAW AND COMPETENT COURT
Turkish Law shall apply in the implementation and interpretation of this Agreement. Istanbul (Center/Selanik) Courts and Enforcement Offices are authorized for disputes that may arise between the Parties.
ARTICLE 14 – AMENDMENTS TO THE AGREEMENT
The Company may change this Agreement at any time. The changes made by the Company become effective as of the date they are published on the website. It is the responsibility of the Customer to follow the changes. By continuing to use the website after any changes, the Customer is deemed to have accepted the changes.
This Agreement has been read and accepted by the Customer and has entered into force.
BULDERI
Yakuplu, Hürriyet Blv Skyport Residence No:1 - D: 151, 34520 Beylikduzu/Istanbul
0850 308 9625
info@bulderi.com.tr
[COMPANY STAMP / SIGNATURE]
Customer Full Name: [Customer Full Name]
Address: [Customer Address]
Phone: [Customer Phone Number]
Email: [Customer Email Address]
[CUSTOMER SIGNATURE / STAMP]
